Connection

VPN keeps disconnecting

Help with Wi-Fi changes, cellular switches, and interrupted connections.

1. Check that Wi-Fi or cellular has a usable signal. The VPN cannot reconnect while the device has no internet connection.
2. In the Apple app, open Settings → Connection protection and check Auto-reconnect. It is included when Connect automatically is on.
3. After changing networks, allow the app to recover. Check for Connected before relying on VPN protection.
4. If it keeps failing, check Server status and try another online location or a more stable network.