Account

Can’t sign in

Check the email, password, and account verification.

1. Use the email address you registered with. Check for typing mistakes and unwanted spaces in the password.
2. If the email already has an account, choose Sign in instead of creating another account.
3. If asked to verify your email, use the verification email or choose Resend verification email on the sign-in page.
4. If the password is not accepted, request a password reset. After repeated attempts, wait a few minutes before trying again.