Account

Account page won’t open or sign in

Help with the website and the account browser inside the app.

1. Check that your internet connection works. If the VPN is pausing internet access, disconnect before opening account tools.
2. In the app, close the account panel and open Settings → Account → Manage account again. Use Try again if offered.
3. If it still will not open, visit Your account in your usual browser and sign in there.
4. For a blank or non-working website, allow JavaScript and site storage for elsewherevpn.com, then reload. Avoid clearing site data during an email-verification or password-reset flow.