Account

Reset your password

Choose a new password when you cannot sign in.

1. Open Reset password, enter your account email, and request a reset link.
2. Open the newest reset email in the same browser and on the same device used to request it. Check junk or spam if it is missing.
3. Choose a password with at least 12 characters, an uppercase letter, a lowercase letter, a number, and a symbol. Enter it again to confirm, then save.
4. Return to the app and sign in with the new password. If the link has expired or opens an error, request a fresh link.