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Account

Delete your account

Remove your login and devices and stop subscription renewal.

  1. If you want an eligible refund, request it first from Your account. Deletion does not request a refund automatically.
  2. On the website, open Your account → Delete account. In the app, start with Settings → Account → Manage account.
  3. Read what will be removed, enter your current password, and choose Delete account. Confirm Delete permanently in the final prompt.
  4. Wait for the completion message. Cleanup continues if you close the page. If deletion is temporarily unavailable, use Try again when offered; the account is not deleted until cleanup completes.

Saved payment methods are removed from the dedicated billing customer. Required transaction records and limited retention exceptions are described in the Privacy policy.

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