Billing

Request a 14-day refund

Check eligibility and request a refund from your account.

1. Open Your account within 14 days of your first-ever payment to Elsewhere VPN.
2. If eligible, choose Request a 14-day refund. Review the message, then confirm Refund and cancel.
3. Check the result on the account page. A successful refund request cancels the subscription and ends VPN access.
4. The refund goes to the original payment method. Your bank may take several days to display it. Check the payment receipt for transaction-support options if needed.

Request an eligible refund before deleting your account so you can use the account controls. Read the full refund policy.