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Billing

Payment failed or renewal needs attention

Update billing safely without creating another subscription.

  1. Open Your account and check the subscription status.
  2. If you have a subscription, choose Manage subscription, update the payment method, and complete any payment action offered there.
  3. If your bank requires confirmation, complete it in the secure checkout or your bank’s app. Contact the bank if it continues declining the payment.
  4. After payment succeeds, reload Your account and reopen the app. Access depends on confirmed payment.

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