Account

Reached the five-device limit

Remove one old device, then connect on the new one.

1. Choose Device manager in the limit message or open Device manager on the website. In the Apple app it is also under Settings → Account.
2. Find the device you no longer use, choose Remove, and confirm. That device loses VPN access.
3. Wait until removal finishes and the slot becomes available.
4. Return to the new device and press Connect. Sign in again if the app asks.